Box Gopher is meant to feel boring in the best way: sign up once, put the boxes where we can reach them, and stop thinking about cardboard.
Sign up once
Check your ZIP code, pick a plan, and pay securely by card. Checkout collects the basics we need: name, email, service address, pickup notes, and an optional phone number.
Before checkout, the service-area gate shows your current route day. After checkout, you will land on a simple success page with pickup instructions. Box Gopher will email your first pickup date after reviewing your address and plan. No phone call or appointment request is required.
Empty your boxes
Remove the contents and non-cardboard packing materials. Styrofoam, plastic air pillows, bubble wrap, packing peanuts, food, trash, and other non-cardboard items should stay out of the pickup pile.
No need to flatten, cut, tear, or break down the boxes.
Put them out
Keep cardboard dry and place it in your agreed pickup location by 8 AM on pickup day. Good pickup spots include a covered porch, side gate, garage door, or another easy-to-access location.
We make the pile disappear
Box Gopher collects the cardboard on your assigned route day. Weekly plans use every assigned route day, Every Other Week plans use every other assigned route day, and Monthly plans use one assigned route day per month. One-time overflow pickups use the next available route day after checkout. No calls, no appointments, and no waiting around at home.
If there are no boxes out when we arrive, we skip that visit and come back on the next scheduled pickup.
Pickup schedules may occasionally shift because of holidays, severe weather, or route changes. If that happens, we will make reasonable efforts to email affected customers.
Pickup day checklist
- Empty boxes before pickup.
- Remove non-cardboard packing materials.
- Keep cardboard dry.
- Put boxes out by 8 AM.
- Keep each recurring pickup to normal household cardboard volume.
- Keep trash, plastic, styrofoam, and food waste out of the pickup pile.
- Use the same pickup spot each time unless you email support.
What we take
- Empty cardboard boxes
- Clean cardboard packaging
- Dry cardboard only
- Normal household cardboard volume for recurring visits
What we do not take
- Trash or food waste
- Styrofoam
- Plastic packing materials
- Hazardous materials
- Wet or contaminated cardboard
Need to change something?
Use the billing portal to manage the subscription once Stripe is connected. For pickup notes, location changes, or support questions, email hello@boxgopher.me.
Have more than the plan includes?
Standard pickups cover normal household cardboard volume, not unlimited piles. One-time overflow pickup is available for moving boxes, large deliveries, furniture boxes, post-holiday cardboard, or garage cleanouts. If the pile is unusually large, send a photo before pickup so Box Gopher can confirm whether it needs an added overflow fee or a separate visit.